Call Centre Support

PMS is a full-service Sales and Support provider catering to all our US-based clients. We deliver specialized services and sustainable business solutions, making outsourcing the ideal choice for our valued clients due to its cost-effectiveness and focus on digital services that attract premium and genuine customers nationwide.

As a support function-based company, our clientele is diverse, ranging from Fortune 500 companies to top-class service providers, all of whom boast an overall ranking of above 9 out of 10. We offer the best deals compared to our competitive counterparts, along with exclusive limited-time offers. Our experienced team excels in driving calls towards your business, ensuring optimal results. Get in touch with us to explore how we can assist you in building your customer base effectively.

Customer Service

PMS offers the best customer service to all our clients, as compliance in this industry is key and a valuable asset. We ensure to provide and commit to our clients to maintain a market quality of 90% and above. We have a special team who is listening to calls constantly and providing real-time feedback to all our support staff for the betterment of the process and campaign. The customer's journey is essential to us, and their success is our overall organization’s success.

We prioritize exceptional customer service as we understand how important it is for any company to understand their customers' requirements. All these years we have focused on making our service more effective and beneficial.

Pay Per Click

In recent times, internet usage has reached its peak in the market, prompting many, including us and others, to search online for options that can effectively cater to customers' needs. In light of this, our clients leverage top-notch SEO strategies alongside Google, Facebook, and Instagram marketing to captivate the attention of potential customers seeking services. As an offshore company, we play a pivotal role in providing valuable data insights, expert advice, and facilitating product sales.

By employing robust SEO techniques and strategically advertising on Google, Facebook, and Instagram, our clients successfully engage their target audience. As an offshore company, we assume a critical role in furnishing data-driven insights, expert guidance, and facilitating the sales process, thereby empowering our clients to flourish in the digital landscape.

Lead Generation

All our clients operate call centers within the US markets, allowing us to generate leads and seamlessly transfer them to their respective US-based teams. These leads are primarily generated by our marketing team, who thoroughly comprehend the specific needs of the customer's request. Leads are the lifeblood of any business, driving growth and prosperity. Without leads, a business cannot thrive, making it crucial to manage and generate the right leads.

Acquiring the right leads translates to increased potential sales, higher profits, and enhanced customer loyalty for your campaign. Through years of dedicated effort, we have cultivated the knowledge and experience required to cater to diverse industries successfully. Our teams and systems are optimized to operate at maximum efficiency across a wide array of industries. As a result, we serve as an indispensable extension to some of the world's largest and most successful companies, proudly representing some of the most renowned and valuable brand names in America.

Social Media

In most marketing channels, communication is one-way; businesses send out their marketing messages, and consumers receive them. However, with social media, a two-way conversation is possible. Social media platforms facilitate the creation of a community of fans and followers who perceive your brand as more than just a business entity. They come to trust you, and as we know, people are more inclined to buy from those they trust.

By integrating social media into marketing efforts, businesses can maintain relevance, adapt to changing trends, and stay closely connected with their audience in an ever-evolving digital landscape. It has become an indispensable tool for modern businesses seeking to thrive and succeed in a highly competitive market.

Inbound Traffic

The traffic built through social media and/or by marketing are in some or the other way generated or integrated by our inbound channel. Traffic through the inbound channel is always easier and better than calling the customer through the outbound channel.

With Inbound Traffic, you can connect with your target audience in a non-intrusive manner, allowing them to reach out to you on their own terms. This customer-centric approach not only boosts conversion rates but also enhances your brand’s reputation as a responsive and customer-oriented business.

SMS Campaign

PMS continuously enhances its SMS marketing platform, offering a wide range of useful tools for your marketing efforts. Unsubscribe tool for easy opt-out and autoresponder for automated responses. Our system updates databases with fresh and relevant data, ensuring precise targeting. Cost-effective text marketing with cutting-edge techniques for a competitive edge. We assist in crafting engaging text messaging campaigns. Leverage traditional media to attract subscribers and targeted consumers. Extensive experience in direct marketing. Get exceptional results with our comprehensive mobile marketing strategies.

Text marketing proves consistently cost-effective compared to other marketing options, generating additional responses without breaking the bank. Embracing state-of-the-art mobile marketing techniques, our text message advertising empowers your company with a competitive edge. Through strong partnerships with direct response marketing leaders, we can assist you in crafting engaging and catchy text messaging campaigns from start to finish.

Utilizing traditional media and marketing methods, we employ strategies to attract subscribers and persuade targeted consumers to opt-in to your mobile marketing campaigns. Our extensive experience in direct marketing, including mobile campaigns, ensures we have the expertise to meet all your needs. Whether you require guidance in launching your text message advertising plan or a comprehensive mobile marketing strategy executed from start to finish, we have the knowledge and skills to deliver exceptional results.

Direct Mail/ Postal Verification

We construct our databases using a customer-centric relational model, enabling us to harness data effectively for optimizing marketing performance. This approach establishes a secure and high-speed processing environment, offering a single point of entry for all marketing-related information.

Our meticulous approach to Direct mail and postal verification guarantees that your marketing endeavors reach the intended audience precisely when it matters most, enhancing the likelihood of successful customer engagement. Through thorough validation of postal information, we minimize errors and ensure the accurate delivery of your messages. As a result, our services drive improved outcomes and maximize the return on your marketing investments.